Returns & Exchanges
WPL RC Official Store is committed to your satisfaction and offers a 30-day return policy for unused products in their original packaging. We aim to ensure every RC enthusiast is happy with their scale model purchase through a transparent and fair exchange process.
Return Process
- 1.Initiate Request
Contact our customer support team within 30 days of delivery with your order number and a brief explanation for the return.
- 2.Approval & Shipping
Once your request is authorized, securely package the item and ship it to our designated returns warehouse using a trackable shipping service.
- 3.Inspection Process
Our technicians will inspect the returned RC model to ensure it is in original, unplayed condition with all parts and manuals included.
- 4.Refund Issuance
After a successful inspection, a refund will be processed back to your original payment method within 5-7 business days.